Refund Policy – Welcome to psdc Software

Last updated: 11 July 2026

This Refund Policy applies to purchases of psdc Maximo Academy and other
digital products and courses sold by psdc Software (“we”, “us”). Our order
process and payments are handled by our online reseller and Merchant of Record,
Paddle.com, who also handle customer service enquiries relating to your order
and refunds.

Digital products & course access

Our courses are digital products that grant immediate access to online learning content upon
purchase. Because access is delivered instantly, purchases are generally final. However, we want
you to be confident in your purchase — see our guarantee below.

14-day money-back guarantee

If you are not satisfied with your purchase, you may request a full refund within
14 days of the date of purchase. To remain eligible, you must not have completed
or downloaded a substantial portion of the course materials. Refunds are issued to the original
payment method.

How to request a refund

To request a refund, contact us at
hassanvbnet@gmail.com with your order number and the
email address used at checkout. You may also contact Paddle directly at
paddle.net. We aim to process eligible refund requests within
5–10 business days.

Exceptions

Requests made more than 14 days after purchase.
Purchases where the course has been substantially completed.
Promotional or 100%-discounted orders where no payment was taken.

Cancellations

psdc Maximo Academy Founding Member access is a one-time purchase with lifetime access; there
is no recurring subscription to cancel. Where we offer any subscription product in future, you may
cancel at any time and access will continue until the end of the current billing period.

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